GBV Case Workers

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GBV Case Workers
  1. Job title: GBV Case Workers
    of posts: 2 (two)
    Reporting Line: Protection Officer & GBV Officer
    Duty Station: Kyangwali & Bunibugyo

Contract Duration: August 2022 to January 2023 (with possible extension)

Reference Number: GBVCW/CARE/2022


Job Summary:

GBV Case Workers will provide timely life-saving services to Refugee and host community women and girls including gender-based violence (GBV) survivors through a women and girls safe space (WGSS) where case management, psychosocial support, skills-building and socio-economic empowerment activities will be held.


Scope of work:

The Social Worker (SW) will be providing case management and psychosocial support to refugee and host community women and girls in a refugee settlement. She/he will provide women and girls access to information, services, and build informal support networks with other women at the Women safe spaces and via mobile services. The SW will provide case management services to survivors of GBV, as well as psychosocial support and counselling to clients and support with non-GBV cases. The SW will employ a survivor-centred approach to ensure that the client’s wishes are respected, and her safety and confidentiality are always preserved through the case management process


Key Duties and Responsibilities:

Post holder will be responsible for:

Program Planning and Implementation;

  • Work with the Response/ prevention Officer to develop work plans and oversee activities for women and girls in refugee and host- communities.
  • Support the coordination, implementation, and monitoring of all assigned project activities as outlined in the detailed implementation plan in line with CAFOMI program quality principles and Quality standards, donor requirements, and good practices.
  • Support in developing, implementation and monitoring weekly, monthly, and quarterly activity plans to achieve expected results. This includes planning of activities.
  • Ensure that all planned activities at Bubukwanga or Ssebagoro or Kyangwali Settlment such as Community based, GBV-focal persons, community awareness raising, and case management are implemented on time and to the expected quality measures and within budget as per the detailed implementation plan. Where challenges arise, ensure that these are flagged early, communicated to the supervisor and addressed in an appropriate way.
  • Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
  • Participate in team reviews of results and program progress with the implementing team at the transit on a weekly basis.
  • Prepare and submit regular work plans and activity reports for supervisor review and feedback

Case Management.

  • Ensure identification and assessment of GBV/PSS cases.
  • Provide quality, timely and age-appropriate survivor-centered case management services and psychosocial support to all clients in the Women and Girls Center ensuring strict adherence to the GBV guiding principles (Safety and Security, Confidentiality, Respect and No Discrimination).Coordinate referrals and advocate with partner organizations supporting GBV survivors to provide confidential services to clients, in accordance with their wishes, GBV guiding principles and informed consent.
  • Ensure proper documentation of all registered case management files and. utilization of the GBV data management tools (GBVIMS and progress V4) and systems to record information about clients’ access to services, in line with the principle of confidentiality, and utilize aggregate information to improve service delivery
  • Support the development and utilization of the GBV referral pathway for GBV cases and work with the Response Officer to provide capacity building of community structures on understanding the referral pathway.
  • Conduct community awareness and sensitization sessions with the established community structures for enhanced response to GBV.
  • Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psychological support intervention programs on beneficiaries/GBV survivors.
  • Prepare and submit regular work plans and activity reports for supervisor review and feedback.
  • Provide GBV and PSS awareness raising activities in Kyangwali settlement Bubukwanga and Ssebagoro transit center
  • Work with community stakeholders, community leaders, camp committees and local CSOs on GBV Prevention and response.
  • Provide periodic reports i.e. daily, weekly, monthly, Quarterly reports to the officer
  • Ensure that urgent and challenging cases are immediately discussed with direct supervisors.
  • Ensure all individual case management tools are reviewed before being filed or relocated to the settlement.
  • Carry out any-other duties as required by the supervisor Staff supervision mentorship and coaching.
  • Supervise mentor and coach direct reports (volunteers) ensuring that they are empowered to achieve their performance objectives and program results
  • Conduct performance reviews of direct reports (volunteers) and support them to set performance objectives.
  • Identify any staffing issues and coordinate closely with the supervisor Collaboration and Representation.
  • Represent CARE/CAFOMI in meetings with stakeholders, working groups, and other events as planned.
  • In case of emergency, be prepared to contribute to the delivery appropriate and timely response.
  • Undertake any other tasks assigned by the supervisor.

  Minimum Requirements (Must have)

  • A Bachelor’s degree in relevant field (Social Science, Social Work, Psychology, Project management and development, Gender and Development)
  • Minimum of 2 years of work experience within the field of protection, sexual and gender-based violence programming, social work, psychology or programming background
  • Experience in implementing behavior change communication and community mobilization strategies such as SASA! Male Engagement, Community Based Protection and others.
  • Clear understanding of Core Humanitarian Standards (CHS).
  • Experience with capacity building of staff, and in convening and facilitating trainings and workshops
  • Excellent analytical and report writing skills (English)
  • Experience with UNHCR funded projects and reporting guidelines+ code of conduct
  • Ability to work with minimum supervision.
  • Team player.

Application Process:

 Interested candidates who meet the stipulated requirements should submit an application letter and an up to date CV including telephone and email contacts of three referees of your current/most recent employer only by E-mail to not later than 25th July 2022 by 5:00p.m. Women are especially encouraged to apply. Please DO NOT attach copies of your academic transcripts and certificates. These will be requested for at a later date.


Applications must be addressed to the:

The Human Resource Department,

Care and Assistance for Forced Migrants; Plot 1011, Ntinda-Bukoto Road (Nsimbiziwoome), Ntinda,

P.O. Box 108391, Kampala, Uganda.

NOTE: Only ONE position MUST be applied for and please indicate the position being applied for in the subject line of your email.

N.B. Only short listed candidates will be contacted. And please note that interviews will be done on a rolling basis given the urgency of the position.


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